Helpful details
Frequently Asked Questions
Answers to common questions about ordering custom laser engraving from ZMA Laser Solutions in Maryville, MO.
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What artwork formats do you accept?
JPG, PNG, WEBP, SVG, TIFF, BMP, or PDF, up to 5 files at 20 MB each.
Do you offer leather patch hats?
Yes. Custom leather patch hats are one of ZMA Laser Solutions’ most popular offerings, and more than 115 Richardson 112 color combinations are available by request or special order. Current inventory, pricing, turnaround, patch material, backing, and minimum quantity are confirmed for each project.
Can I bring my own item?
Yes. ZMA can custom laser engrave customer-supplied items with a logo, name, or design. Pricing depends on size, complexity, material, and quantity, so each project receives a custom quote.
How long does an order take?
Turnaround depends on the project. We'll give you a timeline with your quote.
Do you offer local pickup?
Yes. Local pickup in Maryville, MO is our usual option.
Do you ship?
Yes, shipping is available for custom jobs. Shipping costs are paid by the customer.
Do you require a deposit?
Yes. Custom work requires a deposit upfront before we start production.
How do I reach you?
Call or text 660-541-3568, or use the quote form.
How long is my quote valid?
Quotes are valid for 30 days from the date issued. If a quote expires, contact ZMA to confirm current product availability, pricing, and timing.
Have a project in mind?
Tell us what you’re making.
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